Full Tilt is "On Tilt" Over Complaint

Competition at Full Tilt is above and beyond your average poker room and is one of the biggest names in the online poker industry. Full Tilt is a relatively new online poker room having just launched in July 2004. A fairly popular site, Full Tilt is increasing in popularity due to its advertising campaigns and large bonuses.

After an investigation prompted by a player complaint at FullTiltPoker. I received the following email from support within 1 hour of registering: "Thank you for contacting Full Tilt Poker Customer Support".

An allegedly real-life customer complaint letter sent to the NTL complaints dept. A PR flack had previously made comments about the complaint. The only complaint I have so far is that Gordon gives one hand example (page 32) from a 2/5 NL table he claims he played on Full Tilt. I've never had to do this, since I've never received a single complaint from a player. Is there no cure for my complaint, no technology fix.

Full Tilt is getting better in this department, but they still lag behind the 800 pound gorilla, Pokerstars.